We are a global leader in business support services for an exciting range of e-commerce and digital entertainment companies. We offer Customer Service and Operations Management support from our modern offices in Antigua & Barbuda.
Who we are
Two decades delivering world-class business support services.
A talented, diverse, and professional team ready to grow with you.
A truly global reach spanning clients and customers worldwide.
We are truly diverse, friendly and professional. We have worked hard to create a fantastic work culture and offer all of our people the opportunity to develop and grow professionally, with excellent routes for career advancement within our team.
We know that a happy team is the key to delivering the best possible work — that's why we offer private healthcare insurance, first class development opportunities, an excellent work environment and much more.
What we do
Our skilled teams deliver a comprehensive suite of business support services tailored to the needs of fast-growing e-commerce and digital entertainment companies.
We support customers around the world, ensuring an efficient and friendly experience every time. From tackling problems to actively managing Customer Acquisition and Loyalty, our teams deliver the best customer service solutions.
We use state-of-the-art systems and tools to protect our clients and their customers. From bespoke risk screening through to advanced fraud detection, investigations and recovery services — we help deliver the most secure online environments.
Our professional team of expert analysts works closely with clients to provide detailed customer insights and analytics — enabling real-time understanding of customers and maintaining a crucial competitive advantage.
Our skilled financial teams deliver a highly effective set of support services including quality control, detailed management reporting, statutory compliance, treasury management and payment administration.
Our values
We deliver the best quality to our clients — efficient and effective services built on great systems and a highly-professional team.
Our people are experts in their field. We support them to grow and innovate with us, tackling every new challenge with confidence.
We recruit the brightest people and give them the training, tools and support they need to succeed — because great teams deliver great work.
Our team is friendly, professional and passionate. That passion for excellence drives everything we do for our clients and colleagues.
Why join us?
We hire ambitious, dynamic people and give them the space and tools to progress independently.
Private healthcare, hybrid working, tuition fee reimbursement and an employee support helpline.
Salary and performance reviews every 6 months with a minimum 10% increase. Over 30% of our people move to senior roles within their first year.
Whoever you are, wherever you're from — there's a place for you with us.
Interested in joining our team? Send us a message.